Privacy Policy

SHARPS DIGITAL SOLUTION (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us. By using this website or submitting your information, you agree to the terms of this Privacy Policy.

1. Who We Are

SHARPS DIGITAL SOLUTION assists learners with information, counselling, guidance, and application support for online programs offered by recognized universities.

We are not a university and we do not award degrees or conduct examinations. All academic delivery and certification are managed directly by the respective universities.

2. What Information We Collect

We may collect the following personal information when you submit an enquiry or contact us:

• Name
• Email address
• Phone number
• City / Location
• Program interest and education details
• Any information you voluntarily submit

We only collect information that is relevant for counselling and admission support.

3. How We Use Your Information

Your personal information is used only for:

• Providing program information and academic counselling
• Contacting you regarding your enquiry
• Assisting with eligibility and admissions guidance
• Coordinating application processing with university partners (where needed)
• Improving our student support services

We do not use your personal information for unrelated marketing activities.

4. How We Share Your Information

We may share your information only with:

• Relevant university partners, solely for the purpose of enquiry processing or admission assistance
• Authorized service providers who support our operations (such as CRM tools, communication platforms)

We do NOT sell, rent, or trade your personal information to any unrelated third parties, advertisers, or marketing networks.

5. Cookies & Website Usage

We may use cookies or similar technologies to:

• Improve website performance
• Understand website usage patterns
• Enhance user experience

Cookies are not used to sell personal data or track users for unrelated advertising purposes. You may disable cookies via your browser settings if preferred.

6. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Legitimate interest in providing counselling services
• Requirement to support admission communication where applicable

7. Consent

By:

• submitting an enquiry form
• contacting us via phone, email, WhatsApp, or messaging
• requesting program guidance

you consent to:

• SHARPS DIGITAL SOLUTION contacting you via phone, SMS, email, or WhatsApp
• sharing your information with relevant university partners when required for enquiry processing

You may withdraw consent anytime by contacting us.

8. Data Security

We take reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access. However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to:

• provide counselling services
• comply with legal obligations
• resolve disputes if any

You may request deletion of your data at any time.

10. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Withdrawal of consent
• Opt-out from communications

To exercise these rights, contact us at: 📧 enquiry@sharpsdigitalsolution.co.in

11. Third-Party Links

Our website may link to university or external sites. Those sites have their own privacy policies, and we are not responsible for them.

12. Policy Updates

We may update this policy periodically. Updated versions will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or data handling, please contact: